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Phone Numbers
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Fax Numbers
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Professional Contracting
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800/868-6734 or 803/750-7400
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803/561-7772
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Provider Inquiry
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Benefit, Eligibility, Claim Status Inquiry for all PPO, POS and HMO products
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800/315-3143
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Care Management
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Utilization Management Inpatient Prior Approval
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800/258-3021
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Home Health/Skilled Nursing Prior Approval
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800/258-3021
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MRI/MRA/PET Prior Approval
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800/258-3021
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Corporate Medical Policy for
Services/Procedures/DME Requiring
Prior Approval
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Cleveland
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800/516-2583
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Case Management
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800/590-2583
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Behavioral Health
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800/877-6003
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Clinical Quality
Improvement Department
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800/586-4523
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216/687-7787
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Pharmacy Benefits
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Express Scripts
Prior authorization
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800/417-8164
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800/357-9577
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Mail Service
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800/879-9080
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800/972-4348
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Curascript Pharmacy
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888/773-7376
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888/773-7386
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Others
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Coordination of Benefits
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800/782-5869
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Electronic Claims
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800/321-7223
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Subrogation
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800/442-2911
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Emdeon (to register)
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877/469-3263
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